Shipping policy

Shipping Policy

Shipping Policy

Thank you for shopping with Prime Haven™. We are committed to delivering your orders quickly, securely, and efficiently.

Shipping Destinations

We currently ship to:

  • Pakistan (Local Shipping)

  • International destinations where our shipping partners provide service.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).

Estimated Delivery Times

Pakistan (Local Orders)

  • Standard delivery: 3–5 business days

International Orders

  • Standard delivery: 4–7 business days, depending on the destination and courier availability.

  • Delivery times may vary due to customs inspections, local postal services, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location, order weight, and selected shipping method. The total shipping cost will be displayed before you complete your purchase.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Tracking Your Order

Tracking information will be provided by email once your order has been shipped, where available. Customers can use the tracking number to monitor the progress of their shipment.

Incorrect Shipping Information

Please ensure that your shipping address and contact information are accurate before placing your order. Prime Haven™ is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete address details provided by the customer.

Shipping Delays

While we strive to deliver all orders within the estimated delivery timeframe, delays may occur due to customs clearance, courier issues, severe weather, holidays, or other circumstances beyond our control.

Contact Us

If you have any questions regarding your shipment or need assistance with your order, please contact Prime Haven™ through our Contact Us page or customer support email. We are always happy to assist you.